If you choose a physical SIM, we'll ship your SIM kit to the address you provide at checkout.
If you choose eSIM (and your device supports it), there's nothing to ship—your eSIM will be delivered electronically. You can activate by logging into your account and following the on-screen steps, and/or you'll receive activation instructions by email.
Processing Time
Orders typically process within 24 hours, excluding weekends and holidays.
Shipping Time
Standard shipping typically takes 1-2 business days after processing (timing varies by location).
Tracking
When available, tracking details will be emailed to you once the order ships.
Address Accuracy
Please verify your shipping address at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Questions
Email support@usamobile.com.
Questions? Contact us at support@usamobile.com